Privacy Policy

1. Introduction

At IndoHarvest Exports ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B export services.

2. Information We Collect

We collect information that helps us serve your business needs effectively:

• Personal Identification: Name, job title, and email address when you request a quote.
• Business Information: Company name, registration details (if provided), and shipping destination.
• Technical Data: IP address, browser type, and usage patterns to improve our website experience.

3. How We Use Your Data

Your data is used strictly for B2B commercial purposes:

• Processing and fulfilling your export orders and sample requests.
• Communicating with you regarding logistics, shipping updates, and compliance documentation.
• Sending relevant industry updates or product catalogs (only if you have opted in).
• Complying with legal obligations, including export-import regulations and tax laws.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with trusted third parties solely for business operations:

• Logistics Partners: Freight forwarders and shipping lines to facilitate product delivery.
• Regulatory Authorities: Customs and government bodies as required by law for export clearance.

5. Data Security

We implement industry-standard security measures, including SSL encryption and secure server environments, to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our Data Protection Officer.